"Excelsior Hotel Baku" işçi axtarır- VAKANSİYA

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• - Excellent written and spoken communication skills in Azeri, Russian and English
  - Patience and tact
  - The ability to stay calm under pressure and look after several things at once
  - Knowledge of Opera PMS

Öhdəliklər

• - To maximize hotel revenue and guest satisfaction by negotiating group business and coordinating the execution of group business with other departments in accordance with the sales business plan
  - The job incumbent should be active, proactive, and achieve results
  - Achieves budgeted goals by executing sales activities within assigned market segment
  - Makes applicable number of sales calls per week, included in the number is site inspections, follow ups
  - Assists in the development of annual sales goals.
  - Assists in the completion of reports
  - Ensure own function operates within cost restraints
  - Maintains effective internal and external communication
  - Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required
  - Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs
  - Utilizes the “sales success” techniques
  - Uses outside sales calls to solicit existing and new guests
  - Qualifies prospective leads.
  - Conducts on-site client inspections and entertainment
  - Coordinates activities related to booked business with other departments
  - Communicates guests’ requests to all departments in an effective and timely manner
  - Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked
  - Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
  - Develops plans, special sales activities, and promotions for assigned market segments.
  - Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc
  - Communicates requests for special accommodation and suites
  - Prepares accurate forecasts as requested
  - Pre-blocks all special requests or VIP accommodations accurately
  - Keeps Sales Department informed of group booking status
  - Communicates with Front Office Manager all Group VIP’s for appropriate treatment
  - Ensure all reservations are tracked correctly for statistical purposes
  - Follows up on commissions and other fees paid to travel agencies etc
  - Liases with the Accounts Payable Department regarding credit issues
  - Thorough research to be conducted during customer meetings in order to avoid information duplication sourcing
  - All work is carried out in line with the hotel’s guidelines, sales business plan and service concepts
  - Work graphic: 5 days a week, 09:00-18:00

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