Qafqaz Hotels Group (Gabala)
Cluster Sales Manager
Responsible for Proactive Sales.
Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
Update action plans and financial objectives quarterly.
Identify new markets and business opportunities and increase sales.
Represent Hotels in various events and exhibition.
Implements all sales action plans related to the market areas as outlined in the marketing plan.
Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
Provide the highest quality of service to the customer at all times.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (writing contract, customer correspondence).
Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Work closely with Sales Director to ensure proposed rate negotiations meet the financial needs of the hotels.
Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
Assess additional training needs based on data gathered and interaction with sales team from property visits.
Attending all department and hotel meetings as necessary.
Targeting key accounts potential for the company.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Acquiring and developing new business accounts and preparing sales proposals for clients.
Closely following up on all business leads within a 24 hour response time line to clients.
Knowledge of Azerbaijani, Russian and English.
Positive attitude and good communication skills.
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges.
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members.
Demonstrated previous experience in a Sales role with the proven ability to close a sale.
Knowledge of the local market.
Knowledge of hospitality industry.
Interested candidates are requested to submit their CV preferably in Word or pdf format to firstname.lastname@example.org by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.