COMPANY: HOTEL
POSITION: GENERAL MANAGER
RESPONSIBILITIES:
• Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.
• Analyze financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share.
• Lead capital plans and asset management initiatives, including working with owner to maintain or improve property’s market leadership position.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Oversee any salary, disciplinary or staffing/human resources-related actions in accordance with company rules and policies.
• Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.
• Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships.
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Drive team member involvement in community organizations, activities and businesses.
• Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.
• Draw up plans and budget concepts (revenues, costs, etc.);
• Safeguard the realization, tracing and adjustment of deviations;
• Developing improvement actions, carry out costs savings;
• Guard/ controlling of cost price
• Delivering of data and proposals for the budgets and investments.
• Safeguard quality of operations (internal & external audits)
• Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks;
• Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;
• Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.
• Be accountable for responsibilities of department heads in their absence.
QUALIFICATIONS AND REQUIREMENTS
• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration,
• Five to ten years of prior hotel management experience or equivalent combination of education and experience.
• Experience required may vary based on size and complexity of operation.
• Must speak fluent Azerbaijan/English/Russian. Other languages preferred.
• Skillful in project planning/ tasks and able to prioritize projects/ tasks.
PERSONAL SKILLS:
• Highly managerial capacities
• Highly organized and efficient individual
• Pro-active and result driven Flexible
• Both team player and captain (hands-on)
• Ability to adapt vision and proven flexibility
The ideal candidate masters his languages, familiar with facts and figures, has preferably some international experience in a chain hotel organization, and must have “space” for further development.
Interested Candidates, please send your CV to cv.online16@gmail.com
Please type “GENERAL MANAGER” in the subject line of your message.
CVs without position name Indication in subject will not be considered